Shipping Policy
Thank you for visiting our site and buying our products. When you buy products on our site, you are agreeing to these policies on shipping. Please read them carefully.
Shipping
We have a variety of home décor accents and furniture you can choose from on our site. Some items ship from our warehouses, while others will ship to you directly from our suppliers. We provide detailed processing and shipping information for each product in the product’s description. In addition, the following policies also apply.
- We currently only ship within the United States.
- We are not able to ship to PO boxes or military APOs.
- Orders may require up to seven days to process after which it will ship with tracking numbers provided. However, while never a guarantee, we tend to process most orders on the same day and ready them for shipping depending on the day and time of the order. Custom orders may require 30 days or more to process.
- We use the most cost-effective method for shipping based on shipment size and weight, shipping requirements, and market conditions. Shipping times can range from one to 14 days and, in rare cases, up to 30 days depending on the origination of the shipment. However, while never a guarantee, most orders tend to ship and deliver within five days.
- Shipping charges are not refundable.
Shipping Costs
Our goal is to make decorating your home affordable. That’s why we price our products competitively and, in many instances, our prices are among the lowest in the market. To maintain affordability, we also offer free shipping.
- Shipping costs are waived (i.e., free shipping is applied) during the checkout process.
- Orders ship via ground shipping within the contiguous United States.
- Some restrictions and applicable surcharges apply when shipping to Alaska, Hawaii, and other US territories. We will provide you with applicable surcharges, shipping options, and rates in the shopping cart at checkout or via email after checkout.
- There are no hidden charges or handling fees once you place your order with us.
- We charge sales taxes in those states that require us to do so.
- Certain products may have special handling and shipping requirements, which excludes them from the free shipping offer. We will make note of this exclusion on the applicable product’s description page, so please be alert and read the product information carefully.
- Shipping costs are not refundable.
Expedited Shipping
If you need to upgrade your shipment from standard ground for an expedited delivery, please contact our customer service department at service@acshomeaccent.scom for assistance and a shipping quote.
Tracking Your Order
We will send you an email when your order leaves the warehouse and is on its way. The email confirmation will include a tracking number that allows you to check the status of your shipment at any time. Click on the Track Your Order link at the bottom of the home page to track your order status using either the order number or tracking number provided in the email.
If you have questions or need additional clarification on our policies, please contact us at info@acshomeaccents.com.
